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Return & Exchange Policy

Welcome to The Water Loft ! Below is our refund policy:

* Once an order is processed and or delivered there are no refunds or returns.

* Please note, if you make an error on your order please call 310-341-0877 asap and we will make every attempt to accomodate you.

* If a delivery is refused for any reason, a restocking fee of $10.00 plus the cost for the delivery service will be applied to your credit card and a credit to you will be issued for the balance.

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